Shelly Waugh is our dedicated House Manager and Senior Guest Support at Noosa Confidential. With a wealth of experience in the field, Shelly has been an integral part of the Noosa Confidential team since 2013, consistently delivering exceptional support and care to clients seeking transformative healing experiences.
As the House Manager, Shelly plays a pivotal role in ensuring the smooth operation of Noosa Confidential's facilities. Her attention to detail and organisational skills are second to none, as she oversees the day-to-day operations, ensuring that guests have a comfortable and welcoming environment throughout their stay. Shelly's ability to multitask effectively allows her to address any issues promptly, ensuring that the highest standards of service are maintained.
In her role as Senior Guest Support, Shelly brings compassion and empathy to every interaction with clients. Recognizing the sensitivity and vulnerability often associated with seeking help, Shelly goes above and beyond to make guests feel valued, supported, and understood. Her exceptional communication skills enable her to build strong relationships with clients, helping them navigate their personal journeys with care and professionalism.
Shelly's extensive experience in the field of wellness and holistic healing has given her a deep understanding of the unique challenges individuals face when seeking personal growth and recovery. She is well-versed in the various modalities and approaches used at Noosa Confidential, allowing her to guide guests effectively throughout their treatment journey. Shelly's genuine commitment to the well-being of others is evident in her unwavering dedication to supporting guests in achieving their goals and fostering lasting change.
When Shelly is not at Noosa Confidential you can find her in the ocean, doing DIY projects or spending time with her family, friends and pets Raffy and Franki.